Frequently Asked Questions

Please contact your local sales representative or send an email to our sales and marketing department.

Please contact your local sales representative or send an email to our sales and marketing department.

Please contact your local sales representative or send an email to our sales and marketing department.

Home City Ice services accounts in 16 states, but we are always open to expanding into near-by states.  Check out our locations.

The Home City Ice freezing process cascades water over vertical, stainless steel plates that are charged with refrigeration. As the water flows over the plates, ice begins to form and will continue to freeze from the "inside out" until the desired thickness is achieved.

When you make ice at home, the water sits idle or stagnant in trays waiting to freeze. The "pure" water will freeze first on the outside pushing suspended solids and debris into the middle of the cube where they will eventually be trapped by the water freezing around them. The cloud is the result of these "suspended solids" and foreign debris being trapped in the middle of the cube. That is why homemade ice is clear on the outside and cloudy on the inside. Home City Ice's unique freezing process eliminates the "clouds" from the ice. Just pure water being frozen.

The laws of nature dictate the pure water freezes at 32 degrees and water containing suspended solids, debris or other chemical makeup will have a lower freezing point. Home City Ice freezes water while it is in motion allowing for the pure water to freeze first. At the end of the freezing process the pure water has been made into ice and the left over "heavy" water is removed and used elsewhere in the refrigeration process. Freezing water in motion allows Home City Ice to make pure, sanitary food grade product.

All of our production facilities have product samples tested by an independent third party laboratory to ensure a pure product.

Home City Ice is a member of the International Packaged Ice Association (IPIA) that mandates every Home City Ice production facility is inspected and certified by the National Sanitation Foundation (NSF).

Yes, some of our facilities inventory dry ice while others will work with dry ice suppliers to service your needs. Give us a call, we would love to help you out.

These include:

Chicago IL, Pacific MO, Parkersburg WV and Olmsted Falls OH

Yes, we do manufacture and distribute block ice products. Home City Ice supports a packaged block product and we are able to service requests for the larger 300 pound blocks that can be used for carvings or larger scale commercial needs.

Please contact us with your request and one of our representatives will work with you to meet your needs.

We are always looking for good people to join our team. Please fill out an application to get the process started. Time for a “Cool Change”?

We hear this one a lot when it's 100 degrees outside and sweat is dripping off your brow. At Home City Ice, we give our people the tools to meet the needs of our customers. Home City Ice has a "cool" culture with great people and great customers.

Yes we do have refrigerated cases and trucks available to rent for special occasions or emergency needs. Please contact us and we will get you to the right people for the job.

TOP