Over the past few weeks, it’s become clear that the world is facing an unprecedented challenge. Like you, we are deeply concerned and want to do what we can to help keep our communities and our families safe and healthy.
On behalf of Home City Ice, I wanted to send a note to you to let you know how we are responding to the situation. We are honored by your loyalty, and we take our responsibility to our customers, our consumers, our teams, and our partners very seriously.
From the onset of this situation, we have been listening to the appropriate sources including the Center of Disease Control and World Health Organization for accurate and up-to-date information, and our preparedness plan reflects those inputs. As the situation evolves, we are actively monitoring the situation and assessing risks, and are ready to implement immediate changes to ensure a high level of safety
What We’re Doing:
– We have introduced more rigorous cleaning and sanitizing procedures, and are increasing the number of wipes, hand sanitizers, and other cleaning materials throughout our production, storage and distribution environments.
– We are taking sensible and prudent steps to heighten awareness and continually reinforce best sanitation and prevention practices with our team members engaging the public to mitigate risks to all respective parties.
– We’re taking sensible steps to help protect our team of associates. This means fewer meetings, limiting travel, and making it easier for our people to take the time they need to care for themselves or their families in the event they are directly affected.
– We are monitoring new developments so that we can quickly adapt allowing for continued support and servicing of your needs.
We recognize this is a challenging time for all, and we remain deeply committed to the safety of our customers, consumers, teams, and communities.
Please take care of yourselves and each other,
President and CEO